Real Results for Real Businesses

The Challenge

Magrabi, one of the largest optical and healthcare retail groups in the Middle East, needed an experienced eCommerce trading manager to run their day-to-day digital operations, manage P&L, and drive performance across their online channels.

What We Did

We embedded into the business as the eCommerce trading function, managing daily operations, product merchandising, promotional planning, performance analytics, and cross-functional coordination with marketing, buying and logistics teams. We delivered ongoing optimisation of the customer journey, conversion rate improvements and commercial reporting.

Full Project Overview

The Challenge

Al Fardan Jewellery, one of the GCC's most prestigious jewellery houses, wanted to bring their luxury retail experience online while maintaining the exclusivity and personalisation their clients expect. The challenge was translating a high-touch, in-store experience to digital without diluting the brand.

What We Did

We developed a luxury-focused eCommerce strategy, selected the right platform, designed a premium customer journey with concierge-style features, and implemented a digital marketing strategy targeting high-net-worth audiences across the GCC. We also consulted on product photography, content strategy and CRM integration to support clienteling.

Full Project Overview

The Challenge

Sacoor Brothers, a global premium fashion brand, needed to strengthen their eCommerce presence in the GCC. They required a comprehensive approach that connected their online and offline channels while driving growth through digital marketing.

What We Did

We implemented a Shopify-based eCommerce solution tailored to their GCC operations, developed an omnichannel strategy connecting stores and digital, and executed full-funnel paid media campaigns across Google, Meta and social platforms to drive online revenue and in-store footfall.

Full Project Overview

The Challenge

Drink Dry, the region's leading non-alcoholic drinks marketplace, was building a new category from the ground up. It needed to scale its online store, educate a fast-growing audience and turn first-time curiosity into repeat purchase in a market with no established playbook.

What We Did

We supported the eCommerce growth strategy across the funnel, sharpening the Shopify storefront and merchandising, scaling paid media and social to build awareness, and developing CRM and retention flows to drive repeat orders and subscriptions.

Full Project Overview

The Challenge

City Centre Kuwait, a flagship shopping destination, wanted to connect its physical retail experience with digital and grow engagement across online and in-mall channels.

What We Did

We supported the omnichannel strategy, linking digital touchpoints with the in-mall experience, and executed marketing to drive footfall, engagement and loyalty.

Full Project Overview

The Challenge

FPRO, a performance and sports nutrition brand, wanted to grow its direct-to-consumer channel and stand out in a crowded, fast-moving category across the GCC.

What We Did

We refined the eCommerce strategy and storefront, built a full-funnel paid media and social plan, and set up CRM and retention flows to turn one-off buyers into loyal, repeat customers.

Full Project Overview

The Challenge

Dunkin, the global coffee and bakery brand, wanted to grow digital ordering and engagement across its GCC footprint and connect online convenience with the in-store experience.

What We Did

We supported the digital growth and omnichannel strategy, optimising the ordering journey and running full-funnel marketing and CRM to drive frequency and loyalty.

Full Project Overview

The Challenge

International Diplomatic Supplies (IDS), a B2B supplier and distributor, needed to modernise its digital sales channel and make ordering simpler and more efficient for business customers.

What We Did

We shaped the B2B eCommerce strategy, structured the catalogue and ordering experience for business buyers, and aligned operations and account management to support efficient fulfilment.

Full Project Overview

The Challenge

Doos, a direct-to-consumer retail brand, wanted to launch and scale its online store and build a loyal customer base in a competitive market.

What We Did

We supported the eCommerce setup and growth strategy, optimised the storefront and merchandising, and ran paid media and CRM to drive acquisition and repeat purchase.

Full Project Overview

The Challenge

Annabelle, a fashion and lifestyle brand, needed a stronger online presence and a digital experience that matched its brand world while driving online sales.

What We Did

We shaped the eCommerce and merchandising strategy, elevated the storefront experience, and ran paid media and CRM to grow traffic, conversion and repeat orders.

Full Project Overview

The Challenge

NewCrush, a beverage brand, was scaling in a competitive FMCG market and needed to build awareness and a direct-to-consumer channel that drove trial and repeat.

What We Did

We developed the eCommerce and growth strategy, scaled paid media and social for awareness, and built CRM and retention to convert trial into repeat purchase.

Full Project Overview